MaxineFaye Handcrafted Jewellery - Payment & Returns
Maxine Faye - Handcrafted Unique & Custom-made Jewellery
Payment & Returns
 
Payment
 
Payment must be received within 7 days.  Items not paid for within 7 days will be returned to inventory and relisted for sale.  All prices are in Australian dollars.
 
If you require extra time to make payment, please request an extension BEFORE purchasing an item.
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Refunds, Exchanges and Lost Items
 
The descriptions are as accurate as possible, but please note that colours can vary slightly on some monitors or printers. Please make any enquiries PRIOR to purchasing
 
Items lost in the regular mail will not be refunded - although a Claim Form will be lodged with Australia Post on your behalf.  
 
Registered Post (which includes insurance) is recommended.  
 
Please advise me of any problem as soon as you receive the item. 
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100% Satisfaction GuarantedA 12 month unconditional money-back guarantee is given on all my designs* - less any PayPal fees and postage charges (*unless otherwise stated in the items description, ie - specials page). 
 
 
PLEASE NOTE:- in the past, I have had no problems with damaged or lost mail and there has been no need to refund any items. These policies are in place to protect both of us.
 
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